![]() They can also be used to store the data that is migrated from on-premises public folders. It allows companies to share the load of customer inquiries through emails. What are Shared Mailboxes?Ī shared mailbox is a unique mailbox that is created by the Office 365 administrator to allow multiple users to send & receive messages from the same address. ![]() Well, Microsoft technical support team doesn’t answer every query, so here I have tried to answer this question. Many Office 365 users have doubts regarding “ How they can back up their Office 365 shared mailboxes, and why it is necessary?” on Microsoft forums. You may have seen examples of shared mailboxes like and etc. ![]() These traditional accounts are called shared mailbox, and when the users send emails through such shared mailboxes, the receiver does not know that which individual sender has sent the email. The Administrator can create some shared accounts accessible to various users, and users can also send emails through standard accounts. The business accounts present in Microsoft 365 plans are not limited to individual users only.
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