In order to receive notifications, you need to be connected, signed in, and have notifications enabled in the app, on your device and allowed by the network you are connected to. If you’re not sure how to change your password, this article will tell you how. Learn more * about blocking internet access on Android apps.Ĭhange your password. If you’re using an Android device, make sure you haven’t blocked internet access to the Skype app. If you need help with downloading, check this article and select the operating system you use. Switch from cellular mobile data to Wi-Fi to ensure you have enough bandwidth.ĭownload the latest version of Skype. If you can read this page from your mobile device, you’re connected. Make sure your mobile device is not offline.Ĭheck your internet connectivity by opening any other web page. If you see a "Sorry we couldn't connect to Skype", "Skype can't connect" or "Unable to receive notifications" message when you try to use Skype, the most likely cause is a poor internet connection, or no internet connection.
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